What Does it Mean for a Vendor to be of Service?

Service, like so many words in the business lexicon, seems to have lost it’s meaning as it has become a ubiquitous marketing term.   At Cadence, service speaks to not only what we do but also how we do it.  Service means consistently providing outstanding work AND a providing a great client experience.  Client experience is the foundation of everything we do.  Having walked in our client’s shoes, we understand the dynamic nature of their work environment and the daily demands that are placed upon them that go beyond a single project.   As such, our aim is to be a collaborative partner that our clients can rely on to consistently deliver high quality service.   Our biggest compliment is when our clients tell us that they don’t have to worry about any project that we are involved with.  Giving our clients this peace of mind is what we strive for in every single project.

Sugata Biswas

Cadence Team

Author Cadence Team

Cadence Research & Consulting is a healthcare communications, research and consulting firm that supports its clients through scientific content development and meeting planning, market research and strategy work. Leveraging a unique business model, Cadence offers a collaborative, high touch, expertise based approach for all its clients. Cadence clients span a broad array of companies within the pharmaceutical, biotechnology, medical device, and health IT segments.

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